Digital Downloads & Updates terms and conditions
Last updated: November 5, 2026
These terms apply to your use of the Digital Downloads & Updates app ("the app") on your Wix site. By installing the app you accept them. Your use of Wix itself is covered by the terms of Wix.
The service
The app lets you attach files to products of your Wix store. After an order is paid, it emails the buyer a personal link to the product page, where the buyer downloads the files. You can upload new versions, email buyers about them, send links again, close access and set download rules. Files are uploaded to your site's Media Manager as private files. The app does not take payments and does not change your products, prices or checkout.
Your files and buyers
You are responsible for the files you sell, for having the rights to distribute them, for what you promise buyers and for handling buyers' data under the laws that apply to you. Files take space in your Media Manager under your Wix plan. Removing a file in the app does not delete it from your Media Manager.
Links, emails and limits
Download links are personal, but a buyer can share a link; download limits and access periods reduce, but do not prevent, sharing. Each download uses a fresh link from Wix that expires after 15 minutes. A full refund or a cancellation closes access for that order automatically; a partial refund does not, and you can close access yourself. Emails to buyers are sent through Wix and use your site's email balance; delivery is not guaranteed. A buyer who lost the email can request a new link on the product page; it is sent only to the email of the order and not more than once every 30 minutes. We do not promise that every theme or page layout shows the download card; check your product page after setup.
Plans and price
The app has one paid plan with a free trial. Plans, prices, trials, billing, renewals and refunds are handled by Wix under its terms, as shown when you upgrade. If the plan or the trial ends, buyers keep the links they already have; new orders no longer get download links, and download limits and access periods stop applying.
Availability and changes
We work to keep the app reliable, but it is provided "as is", without warranties, to the extent the law allows. We may update the app and these terms. Material changes will apply going forward. The app is independent and is not made or endorsed by Wix.
Liability
To the extent the law allows, we are not liable for indirect losses, lost sales, shared or leaked files, or claims arising from your dealings with buyers. Nothing here limits rights you have under law that cannot be limited.
Contact
Email: chumachenko.vadym@gmail.com