Pricing Plan Upgrade & Switch privacy policy

Last updated: November 11, 2026

Pricing Plan Upgrade & Switch ("the app", "we") is an app for Wix sites that lets members switch to another plan of the site's Wix Pricing Plans, with credit for the unused time of their current plan. This policy explains what data the app uses and why. By using the app, you agree to this policy.

Data from site members

• When a logged-in member opens the Change Plan block, the app reads that member's Pricing Plans orders from Wix (which plan, its status, the current billing period and what was paid for it) to show their plan and calculate the credit. This is not stored.
• When a member asks for a credit code, the app stores a record in a data collection on the site's own Wix account and not on servers of ours: the member's Wix id, the id of their current order, the old and new plan ids, the credit amount, the code, the id of the coupon and the times it was created and expires. The coupon is created in the site's Wix Coupons and works once, for the chosen plan, for 6 hours.
• When a member buys a plan from the site owner's list, the app records the id of the new order, which earlier orders it ended and whether credit was used. This record is the log the site owner sees in the dashboard.
• The app does not store names, emails, payment details or IP addresses. Payments are made in the Wix checkout; the app never sees card data. Visitors who are not logged in are only asked to log in.
• The app does not use cookies, tracking or analytics.

Data from site owners

• The app stores your settings in the same site's data collection: the plans members can switch between, whether credit is on, when old plans end and an optional button color.
• The app reads your plans from Pricing Plans (Read Pricing Plans permission) and members' orders (Read Orders), ends a member's old plan after they buy a new one (Manage Orders), and creates and deletes one-time credit coupons (Manage Coupons).
• The app reads the app plan from Wix to know whether the block can show on the live site, and keeps only whether the plan is active and when it was checked.
• If you ask Aria about plan switching, the app returns your settings, the names of the chosen plans and the number of switches in the last 30 days to Aria inside Wix, never member data. Aria can only read, not change anything.

We do not sell data and we do not use it for advertising. As the site owner, you are responsible for telling your members how you use their data.

Where data is processed

The app runs on Wix hosting, and data stays in the site's Wix account. Wix acts as our service provider. If you email us, we use your message and address only to answer you.

Retention, access and deletion

Codes expire after 6 hours; a member's unused coupons are deleted when they get a new code or buy a plan. Switch records stay in the site's data collection to keep the log. When you uninstall the app, Wix may keep or delete the app's data collections under its own rules. Members who want their data removed can ask the site owner. To ask a question about your data, email us.

Contact

Email: chumachenko.vadym@gmail.com