Price on Request privacy policy

Last updated: November 4, 2026

Price on Request ("the app", "we") is a free app for Wix stores that lets shoppers ask for the price of chosen products. This policy explains what data the app uses and why. By using the app, you agree to this policy.

Data from shoppers

• When a shopper sends a price request, the app stores what the shopper enters: name, email, phone number if the store asks for it, quantity and message, together with the product, the time and the shopper's language.
• These requests are stored in a data collection on the store's own Wix account, not on servers of ours, and only the store owner and the store's collaborators can see them in the app dashboard.
• The app uses this data only to show the request to the store owner. It does not send emails or messages to shoppers; the store owner answers them directly.
• To limit spam, the app counts recent requests by email and product. It does not use captcha, cookies or tracking.

Data from store owners

• Settings (chosen products, button text and form fields) are stored in a data collection on the site's Wix account. The list of chosen products and the button text are public, because they change what visitors see on product pages.
• The app reads product names and links from the store catalog to show them with requests.
• When a new request arrives, the app can send a notification to the store owner through Wix (the dashboard and the Wix app) with the product, the shopper's name and the quantity.
• The app also reads the site owner's email address from Wix and sends the owner an email through Wix about the new request, with the product, the shopper's email and the quantity. The shopper's name and message are not included in the email. The app does not store the owner's address. The store owner can turn off the email and the notification in the app settings.
• If you ask Aria about requests, the app returns counts and the latest requests of the current site to Aria inside Wix, without shoppers' names, emails, phones or messages.

We do not sell data and we do not use it for advertising.

Where data is processed

The app runs on Wix hosting, and data stays in the site's Wix account. Wix acts as our service provider. If you email us, we use your message and address only to answer you.

Retention, access and deletion

Requests stay on the site until the store owner deletes them in the app dashboard. Shoppers who want their request deleted should contact the store. Removing the app takes the button off the site; Wix may keep or delete the app's data collections under its own rules. To ask a question about your data, email us.

Contact

Email: chumachenko.vadym@gmail.com